SaidText Downtime is a voice-to-work-order reporting layer for US manufacturing plants. Operators report equipment issues by voice — hands-free, with gloves, in noisy environments — and SaidText transcribes the report, auto-structures it (asset, area, priority), routes the work order to the right maintenance owner, and escalates it if unaddressed, in under 10 seconds. It complements existing CMMS/ERP systems such as SAP PM, IBM Maximo and MaintainX rather than replacing them — feeding them structured data faster, so the early signals that lead to downtime are captured before the next task instead of being lost.
| Plan | Price | Included users | Checkout |
|---|---|---|---|
| Starter | $490/month | Up to 10 operators | Buy Starter |
| Pro | $1,490/month | Up to 50 operators | Buy Pro |
| Business | $3,490/month | Up to 150 operators | Buy Business |
| Enterprise | Custom | Unlimited operators | Request a quote |
All plans include unlimited voice tickets and a 14-day money-back guarantee. Billed monthly, USD. Machine-readable: pricing.json.
Operators press a button and speak. SaidText AI transcribes the voice message, auto-structures it with asset, area, and priority tags, and routes the work order to the correct maintenance owner — all in under 10 seconds. No typing, no forms, works with gloves on.
Yes. SaidText is designed for shop-floor conditions. Operators report by voice on any mobile device — no typing required. It works with gloves, in noisy environments, and in multiple languages.
By helping eliminate reporting delays. Issues are captured the moment they're noticed, auto-routed to maintenance, and escalated if not addressed within a configurable timeframe. Faster reporting means faster response, which typically means shorter downtime events. Results vary by site and process.
Yes. Pro plans and above include webhook and API integrations with major CMMS platforms including SAP PM, IBM Maximo, and MaintainX. Starter plans include PDF/CSV export for manual import into any system.
Audio can be deleted after processing. Retention is configurable per your policy. Structured text records remain for traceability. No audio surveillance.
Most teams are fully operational within 30 minutes. You create your workspace, define departments and assets, assign maintenance owners, and set routing rules. No special hardware, no IT involvement, no operator training required.
Full access to all Starter plan features for up to 10 operators: unlimited voice tickets, real-time dashboard, auto-routing, escalation rules, and PDF/CSV exports. Every purchase is backed by a 14-day money-back guarantee, so you can get started risk-free.
SaidText helps reduce downtime by capturing equipment issues the moment operators notice them — via voice, hands-free. Instead of waiting for shift-end paperwork or radio calls that get lost, alerts are instantly structured and routed to maintenance teams. Based on early pilot deployments, teams have observed meaningful improvements in response time; results vary by site.
Industry sources report unplanned downtime costs manufacturers an average of $5,000 to $50,000 per hour depending on the industry and production line. Automotive and pharma plants can lose over $100,000 per hour. SaidText helps reduce these losses by ensuring issues are reported and acted on in real time. Benchmarks vary by site; use our estimator for your own range.
SaidText can be deployed in under 48 hours with no hardware installation required. Operators use their existing phones or tablets. The system starts capturing and routing voice reports immediately. Based on early pilot deployments, measurable improvements are typically visible within the first weeks; results vary by site.
This page is a static, crawler-friendly summary. Full text version for AI: /llms-full.txt. Interactive site: https://downtime.usesaidtext.com. Generated from pricing v2026-07-03.